• Seven reasons for choosing Home Network Pros.

Network trouble can take many forms. We pinpoint Wi-Fi problems, identify network cable and equipment issues, and recommend ways to boost internet reliability and capacity.

1. Solve Wi-Fi Problems

How long have you wished that the jumble of obsolete Wi-Fi equipment in your home would provide the coverage and performance you really need? We’ll survey your Wi-Fi environment using specialized scanning equipment to view the Wi-Fi network and reveal trouble. Maybe you don't need a Wi-Fi survey report to know that your wireless network is obsolete and should be replaced. In either case, following examination of each client's objectives and needs, we prepare a written summary of suitable options for improvements, including a description of next steps to take for completing the changes needed to provide consistent Wi-Fi speed throughout your home.

2. Improve Network Reliability and Performance

When network problems occur it can be hard to know what to do, and many people feel intimidated because they aren’t comfortable talking about technical matters. You aren’t alone, that’s how everyone feels. The whole world just wants ‘it’ to work, and fortunately most of the time things are working so well that our technology is indistinguishable from magic.

When the magic is gone, call us, we can help.

We analyze the network to pinpoint problems with cabling, obsolete, faulty and incorrectly configured equipment. In a written summary of findings, we explain the reasoning for our recommendations in support of resolving network trouble and improving performance, based on each client’s specific technical and budgetary needs. When needed new cable installation and repair can be accomplished quickly, by our expert A/V and cabling specialist partner.

3. Increase Internet Bandwidth

How much bandwidth do you need? We assess your internet connection quality and utilization, as well as investigating service providers for your location. Then we provide you with a written report explaining which would best for your needs, including backup internet connection options.

4. Install And Replace Network Equipment

You can trust us to listen, to “tell you”, not “sell you.” New product recommendations are always based on each client’s particular technical and budgetary needs. Written service recommendations are based on each clients’ specific requirements, not one size fits all. Best of all we warranty our service, so you can be confident that everything will work as promised. Call us when you're ready to discuss upgrade options, or how to extend the range of your network.

5. Install A Backup Internet Connection

Working from home has become a fact of life, which makes a dependable internet connection essential. A backup internet connection significantly increases connection dependability and speed. We explore and recommend the most suitable service provider for your location, and then connect it to your network. Internet downtime will become a thing of the past when you add a redundant internet service to your network.

6. “Done-For-You" Internet Gateway Installation

Let us install that new internet modem or gateway for you. Many clients have other things that they could be doing with their limited time. Equipment ‘self-installs’ might be great for the internet service provider, but for you the customer, it can be a confusing and frustrating task, that you’d rather leave it to the experts at Home Network Pros. That's why we offer the “Done-For-You" Internet Gateway Installation.

7. Managed Network

We guarantee unmatched video streaming and internet service reliability that is secure, stable, and constantly monitored; finally, you can rid yourself of the aggravation of dealing with unstable connections, frozen screens, poor video quality, choppy audio, and disconnected meetings.

Make network and internet interruptions a thing of the past with our OmniNet Next Generation Firewall which utilizes next-generation cloud security, and is provided via a monthly subscription to keep you safe and secure. You can expect, and will enjoy a consistently higher quality internet experience, while we worry about the technology. Service also includes an intelligent power manager, network operations agent, and 30 minutes of phone and/or remote support per month. Let Home Network Pros be the ‘network guy’ for your team.

Please call (650) 887-7220 to let us how we can help, or send a message from our Contact Us page.

You can’t do better than Home Network Pros.

Home Network Pros fixed my printer trouble quickly, so I could print the material for my important meeting. They possess a rare combination of client care and expert technical problem solving. You can’t do better than Home Network Pros for personal, friendly, expert service. 

Barbara from Palo Alto