The Ones Who Get Things Done
We work in close cooperation with our clients to support their networks and computers, and in support the client’s A/V, alarm, security, home automation and other systems vendors, to enable them to securely use the network. Tim Malm began his IT career in the mid 1980s working for a publisher of medical and health information and education materials. Where Tim was initially responsible for implementing and supporting the company's product creative workflow using the Apple Macintosh publishing, and Adobe PostScript imaging platforms.
A few years later, Tim moved into the IT department as the manager responsible for a team that supported both Windows and Macintosh desktop computers, the network, and telephony for 150 people. During his tenure with the company, he headed up projects that increase profitability by bringing in-house the 4-color print prepress operations, and by establishing a digital image archive system to enable easy re-use of medical and other product related illustrations.
Through his career Tim has earned CompTIA Network+, Security+, and HealthCare IT certificates, and Apple Support Essentials certification. Except for a short period of time in the late '90's [“DOT-COM”] when he worked for TechPlanet We Do Computer Stuff [“DOT-BOMB,”] Tim has worked as an independent IT services provider, specializing in support for the Mac in a network environment, since the early '90's.
Pedro Aquino has worked in a variety of IT support roles since 2009 while attending the University of the Pacific. Since 2017 Pedro has supported computer and network clients with CorePoint360 the parent company of Home Network Pros, during which time he has earned the CompTIA Network+, CWNP [Certified Wireless Network Professional] Certified Wireless Technician [CWT] and Apple macOS Support Essentials 11 certifications.